Router Configuration

    Navigate to /usr/local/epi/scripts/py directory in any one of the botstream instances.

    Activate the python virtual environment by using the following command.


    source venv/bin/activate

    Set queue configuration


    Open set_queue_config.py file to change the queue configuration


    The following is the sample configuration

    {
    "event_name": "set_queue_params",
    "event_data": {
                    "dial_timeout": 30,
                    "enable_firing_calls": True,
            "working_hours": "0000-1850",
            "cps_percent" : 0.7
    }
    }

    The above configuration will enable the queue, set the working hours from 12AM to 6:50PM, set the CPS to 70% and dial timeout to 30 seconds.


    Set the configuration using the below command

    python set_queue_config.py


    Get queue configuration


    Run get_queue_config.py to get the queue configuration


    Sample get queue config request message

    {
    "event_name": "get_queue_params",
    "event_data": {}
    }


    Notes


    The above set and get NATS requests are sent to <cluster_id>.botstream.queue subject. 

    Verify the cluster ID, tenant ID, and nats_url in the config.py file in the same directory if you get any issues while running the above commands.


    If you use set queue configuration to set the CPS, you can confirm the change by looking at the CPS column in the Router table in the botstream monitor.





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