Post IraDialer deployment if calls are not being initiated verify the status of redis connectivity.
1.Is the redis_endpoint details in serverdetails.json valid without any spelling mistakes?
2. redis_endpoint in serverdetails.json should not have 6379 mentioned explicitly as it is taken care by the setup.
2. From command prompt run the following command
telnet <put_redis_endpoint_here> 6379
If it doesnt connect using telnet, the server is not able to connect to 6379 port.
3. Validate serverdetails.json for any json validation errors.