IraDialer Debugging tools

    The debugging tools can be accessed from the following location.


    Debian:

    /opt/epi/script/tools

    Windows:

    c:\<tenant_id>\iradialer\script\tools


    1. socket_client.py

    This script helps to check the tcp/tls connectivity with remote endpoint. Use this tool to check if tcp/tls ports are open to chime/twilio gateway.

    Usage:

    python socket_client.py <gateway_name><port_no>


    2. validate_json.py

    This script is used to validate the serverdetails.json for any json errors.


    3. testscript.py

    Activate the venv:


    Windows:

    .\venv\Scripts\activate

    Debian:

    source /opt/epi/scripts/py/venv/bin/activate

    Use this tool to make test calls. Modify the following parameters in the script.


    1. Modify base_url, agent_gateway,customer_gateway, agent_phone_no,cust_phone_no, callFrom. Save the file.

    2. Run the script using the command python testscript.py

    3. Choose the option 21 to initiate agent call.

    Published