2. Server Specs/Call volume handled of IraCPA server. ( We recommend 8 CPU and 8GB RAM per IraCPA pod)
3. Version of IraCPA
4. Is this a production issue impacting the production calls?
5. What is the replica count of IraCpa Pod?
6. Is the issue being impacted to all the calls/requests?
7. Is this a new setup or was the setup working earlier?
8. Date/Time of issue
9. Relevant logs to be shared -If there are multiple Replicas of the pods then those are to be shared .
10. Share iracpa.json and common_config.json if it's any configuration issue
11. Any pattern or Sequence that caused the incident.
12. What time zone are the machine/servers configured to ?
13.Share the audio files if any for analysis and make sure they are in the .raw , .wav or .snd extension format
14. Use case or Scenario of the incorrect AMD result. (ie: Pattern if any)