EAMD Mode Params in IraCPA Version 2.111.62 onwards

    We have updated IraCPA to support extended analysis after detecting AM and LV events.


    Changes Introduced


    • A new analysis mode "eamd” (extended AMD) has been added  : This mode allows the analysis to continue even after detecting AM or LV, unless they are explicitly included in the break events.

    • A new configuration field eamd_silence has been added to control silence duration in extended analysis.

    Value range : Minimum 600, Maximum 1600

    Default value: 800  (Recommended by Epicode)


    Old (current) config:

    "analysis": "amd"


    Updated config:

    "analysis": "eamd",

    "eamd_silence": 800


    Usecases :

    • This configuration will behave the same as the current amd mode but will continue analysis after detecting AM/LV if they are not specified in break_events.

    • You can still use "analysis": "amd" and it will behave exactly as it used to before this update.

    • Analysis eamd can be used in scenarios such as RingCentral and call queues.



    Sample cpa configuration:

    {
            "config_name": "cpatest_eamd",
            "tenant_id": "tester",
            "analysis": "eamd",
            "eamd_silence": 800,
            "min_ambient_energy": 500,
            "minimum_frequency": 400,
            "initial_silence_ignore": 5000,
            "sensitivity": 2,
            "silence_detect_limit": 2000,
            "beep_to_silence_gap": 1000,
            "tones":
            {
              "FX":"2100|10"
            },
            "log_voice": true,
            "log_rtp_history": false,
            "break_events": "",
            "amd_time_limit": 1750,
            "detect_dtmf": false,
            "beep_is_am": false,
            "total_timeout": 60000,
            "sampling_rate": 16000
          }


    Note:

    1. It is recommended to set detect_dtmf to false.

    2. frequency_count is no longer taken into account when using eamd.

    3. It is recommended to set min_ambient_energy to 500.


    When using EAMD analysis, two additional results are available:

    • EAM (Extended Answering Machine): Triggered when an answering machine is detected after a ringtone.

    • IBP (Initial Beep): Triggered when a beep is detected within the first 1.75 seconds.


    Published